Service design for intuitive use with aesthetic value

Fluidtime stands for successful service design on the web and in the mobile sector. Solutions both clear and attractive provide the optimal mix of functionality and design for user-friendliness. Whether for CRM tools, realtime visualisations of business processes or New Media promotions and community services, we support our partners and understand the needs of their customers and target audience.

Our design process places the customer in the middle of all we do according to the maxim: “Design follows strategy.”

Strategy: Defining Aims and Conception of the Service

A shared strategy as the basis for achieving goals. Orientated around the requirements and wishes of the user.

Function: Definition und Selection of Features

Specification of structure, function and content as a basis for complete and integrated implementation.

Interaction Design: Formation of all User

Producing value through a clear, logical structure, facilitating intuitive navigation.

Interface Design: Design of all visible and graphic elements

The targeted use of visual elements and attractive design for the optimal usability standards, with an attention to detail.

Fluidtime’s Methods for Optimising the Design Processes

User Experience Night
The Fluidtime service experience tool.
How the customers react. What the customers enjoy. What the customers ask for.

Rapid Service Investigation (RSI)
Fluidtime’s survey tool
What the customer says. What the customer thinks. What the customer wants.